4 Types of Online Reputations Your Business Could Have

In this short video I will reveal 4 Types of Online Reputations Your Business Could Have. Having a stellar, 5-start online reputation for your business is critically important. Most business owners are not even aware what kind of reputation they have and this short video should help shed some light on where you stand right now.

After you have watched this video learn more about our Online Reputation Management service by clicking here.

Best of success,

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A Video Walk Through of How Our Online Review Engine Works To Protect Your Online Reputation

online reputationOnline reputation and online reviews are critically important to the success of your business. Just one negative review can greatly impact your business and turn away prospects who were thinking of doing business with you.

In this day and age, customers have a Megaphone that they can shout to the masses about you and your business – telling everyone EXACTLY how they feel about you. Good or Bad.

There are also False Negative reviews that competitors and upset customers leave to worry about too.

The Review Engine protects your online reputation and builds an ever-growing collections of testimonials and online reviews for you and your business.

Watch this Video To See How It Works:

Learn more at www.NHStrategicMarketing.com

Managing The Online Reputation Of Your Business

Grow Your BusinessAs you may know, I am a big fan of the R-4 Framework (see the image to the right) as a way of describing how you can grow your business.   In this Blog Post, I’ll be focusing on Reputation and what you should know about it to help grow your local business.

What People Say About You Online on Sites Like Yelp, Trip Advisor, and Google Matters

It’s never been easier for a potential customer to find out what other people think about your business. Want to see what people are saying – just Google your Business Name and see what pops up.

Obviously, if you’re not nurturing your reputation online, if you’re not taking care of that, and you’re putting out a bad reputation or no reputation to the market place every day—you are just costing yourself lots and lots of money.  Check out these stats:

Statistics show that 70% of people read online reviews and take them with as much credibility as a personal friend or family members.   Further, if you have any negative reviews you may already be losing potential customers.  Did you know that 80% of consumers say NEGATIVE information online has made them change their minds about purchasing a product or service?  If you have a negative review online it could be costing you a lot of money.

One negative review online can cost a company about 30 customers.

Unfortunately it is nearly impossible to get negative reviews taken down and some experts say it takes 10-12 positive reviews to counteract the damage of one negative review (I know, pretty lame right?).

The good news is that 87% of consumers say a favorable review has confirmed their decision to purchase (yay!).  A Harvard Business School study showed that each additional star rating on Yelp review equates to 5-9% increase in revenue.   Makes a good case to proactively work on cranking up your online reputation eh? 

Reputation management NHThat’s why I recommend you start with Online Reputation as the base of your business growth efforts.  It makes no sense to reach more people if they are going to Google you and see bad reviews right?  If you are spending money on paid advertising online or offline and NOT managing your reputation you could be flushing that money down the drain – reason being is that people don’t trust ads and many consumers Google your business after seeing an Ad to see what others are saying about.   

So what to do about this?  The answer is simple (simple but not easy).

You must proactively nurture your business online reputation.  If you want to learn how to do this fill out this Contact Form

I can share the best ways to handle getting more online reviews the RIGHT WAY that won’t get you in trouble.